Conversations with friends who are leading companies or working product-side often drift toward the topic of attracting business and generating revenue. We share stories, swap tips, and commiserate on what we’ve learned about making a good fit between the product and the people we’re hoping to serve. Whenever…

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Hiring A Designer Pro Bono

People ask me all the time how to approach designers (or other knowledge workers) for pro bono work. The first thing I always say is to remember that pro bono doesn't mean free, it means for the public good. You're asking for a contribution of time and energy to improve…

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Freakout @ Hopescotch

On September 9th, 2016, I gave a talk at Hopscotch Design festival in Raleigh on the topic of Designing for Hope and Action; here are selected images from that talk annotated for anyone who wants to take a deeper dive. Friends everywhere. This grilled cheese sandwich sold for $28,000.…

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If you're like most people, you find yourself doing the same things day after day. Here are some things that I used to do on a regular basis: Turn down the thermostat when I leave my house Check Facebook and save any new photos in which I'm tagged Get status…

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