Conversations with friends who are leading companies or working product-side often drift toward the topic of attracting business and generating revenue. We share stories, swap tips, and commiserate on what we’ve learned about making a good fit between the product and the people we’re hoping to serve. Whenever…

Read more

Hiring A Designer Pro Bono

People ask me all the time how to approach designers (or other knowledge workers) for pro bono work. The first thing I always say is to remember that pro bono doesn't mean free, it means for the public good. You're asking for a contribution of time and energy to improve…

Read more

Freakout @ Hopescotch

On September 9th, 2016, I gave a talk at Hopscotch Design festival in Raleigh on the topic of Designing for Hope and Action; here are selected images from that talk annotated for anyone who wants to take a deeper dive. Friends everywhere. This grilled cheese sandwich sold for $28,000.…

Read more

If you're like most people, you find yourself doing the same things day after day. Here are some things that I used to do on a regular basis: Turn down the thermostat when I leave my house Check Facebook and save any new photos in which I'm tagged Get status…

Read more

I'm confident that you're wasting time in your daily technology interactions. Between manually adding things to your calendar, sending status updates ("Leaving now, home in 15 min"), checking to see if that client paid your invoice yet... ...you might be spending an extra hour per day on things that could…

Read more